Frequently Asked Questions
Answers to the questions we hear most often from finance teams evaluating Neostone for their cash reserve management.
What exactly does Neostone do?
Neostone is an AI-directed liquidity management platform. It continuously assesses your business cash reserves and allocates them across eligible instruments based on parameters your finance team sets, aiming to balance accessibility with return.
Who is Neostone built for?
The platform is designed for UK-based finance teams managing operating cash, reserve balances, or treasury functions who want a more structured, data-informed approach than manual spreadsheet tracking or ad-hoc banking products.
How does the AI make allocation decisions?
The system evaluates liquidity needs, risk parameters, and market conditions against the rules and thresholds configured by your team, then adjusts allocations accordingly. Every decision is logged and visible within your dashboard.
Can I set my own limits and constraints?
Yes. You define the boundaries — minimum liquidity buffers, approved instrument types, concentration limits, and review cadence. The platform operates within those constraints rather than making independent judgment calls outside them.
How quickly can funds be accessed if needed?
Access timing depends on the instruments your configuration allows. The platform is built with liquidity visibility in mind, so your team can see projected access timelines for each allocation before confirming a strategy.
Is there a minimum balance to use Neostone?
Requirements vary by configuration and are discussed directly with our team during onboarding. Get in touch through the platform access request to review what applies to your business.
How is my data and account information protected?
We apply standard industry security practices to protect account data and platform access, including encryption in transit and access controls. Specific technical and compliance details are available on request during onboarding.
Does Neostone replace our existing bank?
No. Neostone works alongside your existing banking relationships, directing how idle cash reserves are managed rather than replacing day-to-day transactional banking.
Can multiple team members access the platform?
Yes, the platform supports multiple user roles so finance teams can collaborate, with permission levels that control who can adjust parameters versus who can only view reporting.
What reporting is available to finance teams?
You get ongoing visibility into current allocations, historical decisions, and performance against your configured parameters, intended to support internal reviews and audit trails.
How do we get started?
Request platform access from this site. A member of the team will walk you through onboarding, configuration of your liquidity parameters, and initial setup before you go live.
Who do I contact with further questions?
Use the support link in the footer or request access via the call-to-action buttons on this site, and our team will follow up to address any specific questions about your use case.